Refund and Returns Policy

Refund and Returns Policy

At Nistadhawani.com, we are committed to ensuring our users are satisfied with the services and content we provide. If you are not satisfied with your purchase or subscription, please review our Refund and Returns Policy below:

1. Subscriptions & Membership Refunds

1.1 Monthly/Annual Subscriptions:

  • Refund Eligibility: Subscriptions to premium content, memberships, or services are non-refundable after the payment has been processed. However, if you cancel your subscription within 3 days of the renewal date or initial purchase, you may be eligible for a full refund. After this period, no refunds will be issued.
  • How to Request a Refund: To request a refund for a subscription, please contact our support team at info@nisthadhawani.com with the following details:
    • Your account information (email, username).
    • Date of the transaction.
    • Reason for the refund request.

1.2 Free Trials:

  • If you signed up for a free trial and were subsequently charged, you may be eligible for a refund if the charge was made in error or if you canceled before the trial period ended. Requests for refunds related to free trials must be made within 1 days of the charge being processed.

2. Content Purchases (Digital Products)

2.1 Non-Refundable Content:

  • All digital content (such as articles, eBooks, videos, downloadable resources, etc.) purchased through Nistadhawani.com is non-refundable. Once purchased or accessed, digital content is considered consumed, and refunds will not be provided.

2.2 Exceptions:

  • If you experience technical issues preventing you from accessing the purchased content, please contact our support team at info@nisthadhawani.com. We will do our best to resolve the issue, and in exceptional cases, we may offer a refund or credit for the purchase if the issue cannot be resolved.

3. Event or Service Cancellations

3.1 Refund for Event or Service Booking:

  • If you have paid for an event (e.g., a webinar, workshop, or seminar) and wish to cancel, the following applies:
    • Full Refund: Cancellations made 3 days before the event start date will be eligible for a full refund.
    • Partial Refund: Cancellations made within 1 day of the event may be eligible for a partial refund.
    • Late Cancellation: Cancellations made within 1 hours or less of the event may not be eligible for a refund, unless an emergency or exceptional circumstance is presented and verified.

3.2 Event Cancellations by Nistadhawani.com:

  • If Nistadhawani.com must cancel an event for any reason, all registered participants will receive a full refund for any amounts paid. You will be notified via email or through our platform.

4. Account Termination and Refunds

  • Account Deletion: If you choose to delete your account or terminate your subscription, no refunds will be issued for any unused portion of the subscription or paid content, unless otherwise specified by the terms of your plan or individual purchase.
  • Disputed Charges: If you believe there was an error or unauthorized charge related to your account, please contact customer support immediately at info@nisthadhawani.com. We will investigate the matter and issue a refund if applicable.

5. Technical Issues

If you experience any technical issues, such as difficulties accessing purchased content, streaming, or using features on Nistadhawani.com, please reach out to our support team at info@nisthadhawani.com. In cases where technical issues cannot be resolved within a reasonable time frame, we may issue a refund or credit to your account.

6. Refund Process

Once your refund request is approved:

  • Processing Time: Refunds will typically be processed within 3 days after approval, depending on the payment method used.
  • Refund Method: Refunds will be issued via the original payment method. Please note that the time it takes for the refund to appear in your account may depend on the financial institution or payment processor.

7. Exceptions to Refund Policy

In certain cases, we may not be able to offer refunds, such as:

  • If the refund request is made outside of the eligible period.
  • If content has been downloaded or accessed.
  • If you have violated our Terms & Conditions or engaged in fraudulent activity.
  • If you request a refund for content or services already consumed.

8. Contact Information

If you have any questions about our Refund and Returns Policy or wish to request a refund, please contact our customer support team:

Email: info@nisthadhawani.com
Address: C-40 AND 41 B FIRST FLOOR GANESH NAGAR PANDAV New Delhi New Delhi Delhi India 110092
Phone: 7303398731, 7303398734