Shipping Policy – Nistha Dhawani

Shipping Policy

At Nistha Dhawani, we are committed to delivering your orders quickly, safely, and efficiently. Our shipping process ensures a smooth and reliable shopping experience for all our customers.

Shipping Partner

We have partnered with DTDC, one of India’s most trusted courier services, to ensure that your products reach you on time and in perfect condition.

Shipping Coverage

We currently offer delivery services across India.
International shipping is not available at this time, but we plan to expand globally soon.

Shipping Charges

We offer Free Shipping on all orders within India.
There are no hidden charges — the price you see at checkout is the final price you pay.

Delivery Time

Orders are processed and dispatched within 1–3 business days.

Estimated delivery time within metro cities: 3–5 business days.

For non-metro or remote areas: 7–10 business days.

Please note that delivery times may vary depending on factors such as weather conditions, courier delays, or high-demand periods.

Cash on Delivery (COD)

We provide a Cash on Delivery option for eligible orders.
Kindly ensure that someone is available at your delivery address to receive and pay for the order upon arrival.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS. You can track your shipment directly on the DTDC website for real-time updates.

Delays & Issues

In rare cases of delay, our customer support team will reach out to you promptly. We appreciate your patience and understanding during such instances.

Damaged or Lost Packages

If your package arrives damaged or fails to arrive within the expected timeframe, please contact us within 48 hours of delivery (or expected delivery). We will investigate the issue and provide a suitable resolution.